If you have any questions about investing in precious metals in general or specifically how to place an order, please don’t hesitate to contact us. Our staff is fluent in English and assistance is also available in German or French.
CustomerService@amsterdamgold.com +31 (0)20 658 95 55 Available weekdays from 9:00 till 17:30 (cet)
Below you find the answers to some frequently asked questions.
No, the price you see on the website is the price you pay. This includes any applicable taxes like VAT. Changes in the price of the precious metal don’t influence the price after you completed the checkout process.
Shipping costs (see delivery) will be shown during checkout. Shipping costs are the only thing that can be added to the price of your precious metals. Shipping costs of course only apply if the order is shipped.
Orders over €1.000,- can be collected for free in our showroom at Schiphol Airport.
All prices shown on the website are based on the international spotprice for gold, silver or platinum. Prices can thus change (until checkout is completed) with the value of the precious metal every minute.
The current international spotprice for gold, silver or platinum can be viewed in the charts menu.
Taxes, production and handling costs are added to the intrinsic value of the metal. These added costs differ from product to product (they are all included in prices shown).
What type of delivery options do I have?
AmsterdamGold offers a number of options for delivery. All shipments are executed discreetly which means the package does not give any indication of its content.
Insured shipping is the most frequently used option. In The Netherlands and Belgium this is done with the specialized high value couriers of Mikropakket.
Shipping worldwide is available. Depending on the location a safe solution will be arranged. In most countries this is insured shipping with FedEx.
In The Netherlands and Belgium AmsterdamGold offers a private courier service. Direct delivery from our vaults to a location of your choosing, on an exact time that is convenient for you.
The third option available is a pick up at our showroom, which is located on Schiphol international airport. Upon choosing this option you will receive a link to our online agenda were you can choose a pickup time.
A pick up is only available to the person on the invoice, or someone carrying a proxy from that person (including a copy of the identification of the person mentioned on the invoice).
Delivery by Mikropakket:
In the Netherlands: €24,20
In Belgium: €35,-
Delivery outside the Benelux depends on the shipper. Please contact our customer service (above) for information about the price for shipping to your destination.
Is AmsterdamGold licensed to trade financial products?
Yes. AmsterdamGold is licensed by the Dutch Authority for Financial Markets (AFM). This means the standards of professional conduct and expertise of AmsterdamGold personel and management are found to be in order and periodically monitored.
More information about the professional standards of AmsterdamGold can be found here.
Is shipment or pickup of my precious metals safe?
Safety is an important part of the service of AmsterdamGold. We only ship your orders fully insured which means there is no risk off loss for our customers. Besides completely insuring our shipments we only use fast and specialized parcel services. Your order will only be handed over to the addressee, it will not be left with the neighbors or outside the home or office.
Picking up your order can be done in a safe and discreet way. Our offices are located in a specially protected zone on Schiphol Airport. The Royal Dutch Marechaussee patrols this area. Furthermore we occupy the first floor of the offices of our security company Securitas. In the office itself special measures have been taken to ensure safety and discretion for our customers.
The type of precious metals that best suits your needs depends on your investment choices. Silver and gold have a different investment profile. Both are a form off alternative currency with the potential to hedge your capital against inflation.
Gold is historically pretty straightforward in its reactions to inflation (mostly of the US dollar), with silver there are a few more factors to be considered.
About half of the silver produced is used as an industrial resource. It is used in products as diverse as solar panels or toothbrushes. This means that industrial demand (for instance from China) can influence the price of silver substantially. As private investor it is important to know VAT is levied on silver. click for VAT free options
Above you find the difference between investing in gold and silver in very broad strokes. We advise anyone investing in precious metals to inform themselves extensively and objectively. We offer assistance in this matter but by no means claim to be exhaustive on the subject. We do not offer advice or make claims about future price developments.
The difference between bars and coins is mainly that coins are official currency. Coins have a nominal value next to their intrinsic precious metal value. For instance a Silver Maple Leaf coin of one troy ounce is legal tender and has a nominal value of 5 Canadian dollars.
The intrinsic value (its weight in silver) is much higher than the nominal value, but there is an advantage. Because coins are legal tender there is no VAT levied on their silver value. This reduction in tax is particularly interesting for private investors. This advantage doesn’t apply to golden coins because there is no VAT charge on investment gold to begin with.
Then there is the difference in size. Bars are usually larger than coins. As with so many things, when you buy more you get it for less. This also applies to silver-, and gold bars as long as they are larger than coins of course.
Note: Smaller units are more practical when you mutate the size of your investment more frequently.
The last possible advantage of coins is that because they are legal tender, they might not be eligible for expropriation. Governments have in the past confiscated precious metals of their citizens in times of economic adversity and strong inflation. Coins are no guaranteed protection against this, but they might be harder to confiscate.
How to sell my precious metals?
AmsterdamGold offers a buy-back guarantee on all products in the store. Find out about this guarantee, the prices and the process of selling your precious metals here.
How to store my precious metals?
How to store your precious metals depends on the amount and the possibilities for secure storage in your home. Some people use a safe, others hide their precious metals. These are valid options as long as the safe is of good quality and the hiding place hard to find. Experience tells us that a bad safe is the worst option.
If you have trouble finding good storage solutions or getting your precious metals insured, AmsterdamGold can help. Our subsidiary company AmsterdamSafe offers fully insured storage and also services for trading at distance.
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Pelikaanweg 8
1118 DX Luchthaven Schiphol
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